Privacy Policy
Last updated: February 20, 2026
1. Information We Collect
We collect information you provide when creating an account and using the Service:
- Account information: name, email address, phone number, business name, and profile photo
- Client data: names, email addresses, phone numbers, and pet information that you enter into the platform
- Payment information: processed securely by Stripe — we do not store credit card numbers
- Usage data: pages visited, features used, and interactions with the Service
2. How We Use Your Information
- To provide and maintain the Service
- To process bookings and payments
- To send appointment reminders via SMS and email
- To send review requests after appointments
- To communicate with you about your account, billing, and product updates
- To improve the Service and develop new features
3. Third-Party Services
WagStack uses the following third-party services to operate:
- Supabase: database hosting and authentication
- Stripe: payment processing and subscription billing
- Twilio: SMS reminders and notifications
- Resend: transactional email delivery
- Google Calendar API: calendar synchronization (when you connect your Google account)
- Vercel: application hosting and analytics
Each third-party service has its own privacy policy. We encourage you to review them.
4. Data Sharing
We do not sell your personal information. We share data only with the third-party services listed above as necessary to operate the platform, and as required by law.
5. Data Retention
We retain your data for as long as your account is active. When you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or financial record-keeping purposes.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Export your data in a machine-readable format
- Opt out of marketing communications
To exercise these rights, contact us at support@wagstack.com.
7. Cookies & Analytics
WagStack uses essential cookies for authentication and session management. We use Vercel Analytics to understand how the Service is used. Analytics data is aggregated and does not include personally identifiable information.
8. Security
We implement industry-standard security measures to protect your data, including encryption in transit (HTTPS), secure authentication, row-level security policies on our database, and regular security reviews.
9. Children's Privacy
WagStack is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email. Continued use of the Service constitutes acceptance of the updated policy.
11. Contact
If you have questions about this Privacy Policy, contact us at support@wagstack.com.